Institute of IR4.0 (IIR4.0)

Institute of IR4.0 (IIR4.0), UKM

A Leading Centre of Excellence

UAE International Fund

This research project involves researchers from two (2) public universities in Malaysia: UTM-International Business School (UTM-IBS) and Institute of Visual Informatics (IVI), UKM. The aim of the research project is to produce the UAE Prime Minister’s Office Government Service Report RFP NO. (PMO/2016/1103). The report will contain analysis of the Service Star Rating program in the UAE Government Service Sectors and to recommend strategies and tactics for betterment of the program.